We absolutely love our WOW! bundle. We have had next to no interruptions of service. One thing that was absolutely fabulous is that our neighbor had a note left on their door from WOW! - and it had written on it 'I don't know you, and this is crazy, but here's my number, so call me maybe?' and he had circled his office number for them to discuss service with WOW!. Holy cow talk about creative! Every customer rep I've dealt with (in person, on phone) has been nothing but clear, concise, friendly and always able to answer our questions. Once you go WOW! you never go back [to other terrible cable companies].