WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Chris Flemming

Sterling Heights, Michigan
My wife and I moved into our first home 2 months ago, and we chose to go with WOW! as our internet/cable provider. They immediately stood out when comparing prices/offers online from other providers. We got internet installed right when we moved in and it was a great experience. Customer service was awesome, and the tech that installed our equipment was hilarious and very personable! After that first experience, it was an easy choice when we decided to have cable installed just yesterday. Customer service was great AGAIN, and the tech was great as well. The tech (and myself) thought the install would be quick (just 2 HD boxes to setup), but there was a faulty cable line to one of my TV's, his meter stopped working, he had to call in help, AND he had to climb the pole in our yard (It was 9pm and pitch black by that time!) But that didn't stop him from getting the job done, and done right! It may have taken nearly 3 hours to complete the job, but my wife and I had some great chats with the tech while he worked everything out, and we were very happy with our experience in the end. Great people, great service so far! Keep up the great service WOW!

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