I had fantastic customer service today. Our WOW! representative was very knowledgeable, patient, understanding, and willing to go the extra mile. He called us before he arrived and let us know that he was on his way. The problem was that we were not home yet so he told us to call him when we arrived, and he would come back. That was just exceptional customer service. He was able to assist and went the extra mile to contact tech support because there was an issue with the outside wiring. I am pleased to be a WOW! customer.