WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

Bill Conners

Avon Lake, Ohio
I want to publicly say thanks to tech support Chris from last night. I was in the middle of hooking up my own modem while on the phone with him and had just given him the MAC id to activate modem. I forgot our phone is Voip (Vonage) and when I disconnected cable so went the phone call (DOH!) Well as I was trying to call back on my cell after hooking up new modem, the vonage phone rang and it was him. I can't honestly say that I think my former cable company would have done that to make sure everything was working. Well done he is a good representative for your company :-)

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