WOW! Moments

What's Your Story?

What is a WOW! Moment?

A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve. It’s part of our company culture. And we do it not just because it’s good business, but because we are committed to doing our part to make a positive difference in the lives that we touch.

  • Roberta Williams Riverview, Michigan
    We've been with WOW! Internet-Cable-Phone since 2007 or 2008 not sure which, and in a little w
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  • Roberta Williams Riverview, Michigan
    We've been with WOW! Internet-Cable-Phone since 2007 or 2008 not sure which, and in a little w
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  • Carol Brown Trenton, Michigan
    OK WOW! PEEPS...Here's my latest and I couldn't be happier. KUDO's to "Jim
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  • Carol Brown Trenton, Michigan
    OK WOW! PEEPS...Here's my latest and I couldn't be happier. KUDO's to "Jim
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  • Barbara Zacheretti Ferndale, Michigan
    a couple of months ago I could not bring up my T.V. menu. I called for service and got a great Tech
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  • Barbara Zacheretti Ferndale, Michigan
    a couple of months ago I could not bring up my T.V. menu. I called for service and got a great Tech
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  • Kelly Markworth North Royalton, Ohio
    A residence on our street scheduled a disconnection of their WOW! service and unfortunately, our re
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  • Kelly Markworth North Royalton, Ohio
    A residence on our street scheduled a disconnection of their WOW! service and unfortunately, our re
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  • Richard Wilson Evansville, Indiana
    About three months ago my high-speed Internet was so slow it was essentially not working...
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  • Richard Wilson Evansville, Indiana
    About three months ago my high-speed Internet was so slow it was essentially not working...
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  • Katy Leclair Naperville, Illinois
    After several experiences with other providers for both home and business service, I can say...
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  • Katy Leclair Naperville, Illinois
    After several experiences with other providers for both home and business service, I can say...
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  • Tona Pearson Columbus, Ohio
    Alex installed all new lines in our new home for our service transfer. He was polite and...
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  • Tona Pearson Columbus, Ohio
    Alex installed all new lines in our new home for our service transfer. He was polite and...
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  • Scott Struzik Warren, Michigan
    Back in 2007 I was having issues with my Internet connection. The problem was...
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  • Scott Struzik Warren, Michigan
    Back in 2007 I was having issues with my Internet connection. The problem was...
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  • David Szwed Mt. Prospect, Illinois
    Cable was jacked. Holiday weekend. Wasn't thinking I'd be back in service before next...
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  • David Szwed Mt. Prospect, Illinois
    Cable was jacked. Holiday weekend. Wasn't thinking I'd be back in service before next...
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  • Maryjo Woodburn Westerville, Ohio
    Calling customer service lines is usually such a painful, frustrating experience- but never with...
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  • Maryjo Woodburn Westerville, Ohio
    Calling customer service lines is usually such a painful, frustrating experience- but never with...
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  • Michael Pinegar Lawrence, Kansas
    First I noticed I was missing some HD channels. Called, got my channels back and then...
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  • Michael Pinegar Lawrence, Kansas
    First I noticed I was missing some HD channels. Called, got my channels back and then...
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  • Gretchen Church Georgetown, Tennessee
    From the moment I made the call to WOW! to set it up after being so frustrated with a...
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  • Gretchen Church Georgetown, Tennessee
    From the moment I made the call to WOW! to set it up after being so frustrated with a...
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  • Ron Bordas Shelby Township, Michigan
    Had a great service experience. The man was polite very capable and helpful to my wife...
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  • Ron Bordas Shelby Township, Michigan
    Had a great service experience. The man was polite very capable and helpful to my wife...
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  • Vincent Burns Hammond, Indiana
    Had a really impressive customer service experience with Steven and Michael. When I...
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  • Vincent Burns Hammond, Indiana
    Had a really impressive customer service experience with Steven and Michael. When I...
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  • Ryan Keinath Webberville, Michigan
    Had Frontier Internet for years highest they offered was 6Mbps. Changed to WOW! 30Mbps...
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  • Ryan Keinath Webberville, Michigan
    Had Frontier Internet for years highest they offered was 6Mbps. Changed to WOW! 30Mbps...
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  • Lavonna Infusino Glendale Hts, Illinois
    Here's our WOW! moment: We decided to move electronic equipment around in our entertainment...
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  • Lavonna Infusino Glendale Hts, Illinois
    Here's our WOW! moment: We decided to move electronic equipment around in our entertainment...
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  • John And Judy Seefurth Streamwood, Illinois
    HOORAY FOR BRIAN G!!!!! HE'S A SUPER TECHNICIAN AND SHOULD BE COMMENDED...
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  • John And Judy Seefurth Streamwood, Illinois
    HOORAY FOR BRIAN G!!!!! HE'S A SUPER TECHNICIAN AND SHOULD BE COMMENDED...
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  • Nancy Alley Columbus, Ohio
    Huge thanks to the professional and courteous gentleman who helped me get my...
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  • Nancy Alley Columbus, Ohio
    Huge thanks to the professional and courteous gentleman who helped me get my...
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  • Paul Candela Clinton Township, Michigan
    I accidently cut the WOW! cable going to my house last Saturday night. The kids came...
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  • Paul Candela Clinton Township, Michigan
    I accidently cut the WOW! cable going to my house last Saturday night. The kids came...
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  • Bill Rufer Mount Prospect, Illinois
    I am moving to a town that is not serviced by WOW!. I struggles with whether I should...
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  • Bill Rufer Mount Prospect, Illinois
    I am moving to a town that is not serviced by WOW!. I struggles with whether I should...
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  • Timothy Sagle Lewis Center, Ohio
    I am very pleased with my bundled WOW! services, especially the way it was handled by...
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  • Timothy Sagle Lewis Center, Ohio
    I am very pleased with my bundled WOW! services, especially the way it was handled by...
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  • A. Prusinski Westland, Michigan
    I am writing regarding Chris of Home Networking at WOW!. Since installation of wireless inte
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  • A. Prusinski Westland, Michigan
    I am writing regarding Chris of Home Networking at WOW!. Since installation of wireless inte
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  • Clarissa Diaz Warren, Michigan
    I am writing to share with you the EXCELLENT customer service displayed by one of your...
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  • Clarissa Diaz Warren, Michigan
    I am writing to share with you the EXCELLENT customer service displayed by one of your...
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  • Amy Bills Lincoln Park, Michigan
    I am writing to tell you about my experience with Miranda and a billing issue that I had. I was...
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  • Amy Bills Lincoln Park, Michigan
    I am writing to tell you about my experience with Miranda and a billing issue that I had. I was...
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  • Sameer Jindal Columbus, Ohio
    I called into WOW! and was greeted with a fresh and friendly attitude by Kendra in...
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  • Sameer Jindal Columbus, Ohio
    I called into WOW! and was greeted with a fresh and friendly attitude by Kendra in...
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