One of only 40 companies to receive this distinction in the U.S.
Englewood, CO – (February 24, 2011) – WOW!, a national provider of high-speed Internet, cable TV and phone, was recognized at the J.D. Power and Associates Customer Service Roundtable in Las Vegas as a J.D. Power 2011 Customer Service Champion—one of only 40 companies to have earned this distinction this year. To qualify for inclusion on this elite list, companies must not only excel within their own industries, but also must stand out among leading brands in 20 major industries evaluated by J.D. Power. Five key customer “touch points” were measured, including people, presentation, process, product, and price.