MANAGEMENT TEAM

Corporate
Steven Cochran

Steven Cochran

Family Guy, Sports Fan, Person of Faith

Chief Executive Officer / President

WOW! is made up of a team of business people who have tremendous depth of industry knowledge and operating expertise. However, it’s our desire to serve customers better and in the manner that they deserve that differentiates us from our competitors, and makes WOW! such a rewarding place to be.

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Rich Fish

Rich Fish

Family Man, Dog Lover, Teammate

Chief Financial Officer

The WOW! culture is special. Everyone is absolutely committed to the objective of providing excellent customer service and living up to our core values of Respect, Integrity, Accountability and Servanthood. WOW! truly is a unique place where living those values, for both our customers and employees, is not the exception but the rule.

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Craig Martin

Craig Martin

Inquisitive Guy, Problem Solver, Participant

General Counsel

The ‘fuel’ that drives WOW! is its culture - a culture that is characterized by courage, teamwork and a singular focus on ‘delighting’ the customer. Being a part of such an organization gives meaning to the phrase ‘the whole is greater than the sum of the parts’.

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Michael Furst

Michael Furst

Proud Father, Determined Golfer, Loyal Customer Advocate

Senior Vice President, Customer Care

At WOW!, there exists a shared passion to serve – both our customers and each other. It is these mutual values that allow us to focus on the single most important element of our business – serving our customers.

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Kelvin Fee

Kelvin Fee

Father, Golfer, Coach

Senior Vice President, Midwest Region

Cable, Internet, and Phone services are supposed to be fun and exciting. WOW! is bringing that excitement back to its customers and employees. We understand what it takes to give customers what they want and what they deserve.

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Janice Turner

Janice Turner

Mom, Book Lover, Jazz Enthusiast

Senior Vice President, Human Resources

The WOW! Way is sustained through our employees! We are committed to providing a work environment that fosters respect and caring attitudes, offers equal opportunity for professional development and personal growth, encourages open communication, and supports risk taking. We definitely are here by choice, not chance!

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Cathy Kuo

Cathy Kuo

Mom, Karaoke Fan, Optimist

Chief Operating Officer

As a consumer, I know how great it feels when I’ve made a purchase or received a service that absolutely exceeded my expectations. At WOW!, we aspire to delight our customers the way we ourselves would love to be delighted. It’s really that simple, and it feels even better when you’re on the giving end. That’s WOW!

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Cash Hagen

Cash Hagen

Father, Marine, Visionary

Chief Technology Officer

Like no other team I have seen before, the WOW! team understands what it takes to deliver the type of experience our customers and employees want and deserve. From bottom to top, every employee prides themselves on serving others- internally and externally, with respect and integrity. That's WOW!

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Brad Cheedle

Brad Cheedle

Family Man, Golfaholic, Aspiring Guitar Legend

Senior Vice President, Business Services

WOW! is truly an amazing, entrepreneurial spirited organization that values our customers and employees and celebrates their delight. So often companies say that these are the core of their success but rarely can they execute. WOW! truly lives by these principles day in and day out, and we have found a way for it not only to survive, but to scale. It is an incredible team of overachievers with the right value system. We know, with a great sense of pride, that we can deliver the customer experience that lives up to our name.

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Scott Neesley

Scott Neesley

Ohio Resident, Michigan Native, Proud Father

Senior Vice President, Central Region

Having worked in the telecommunications industry for over seventeen years, I have watched other service providers struggle to find the secret of providing great customer service. The WOW! Team has figured out the formula to delivering an exceptional customer experience while providing a great working environment for our employees.

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Mark Dineen

Mark Dineen

Adventurer, Jeep Enthusiast, Agua Centric

Senior Vice President, Southeast Region

The WOW! team is comprised of passionate individuals that are excited about working together to serve customers with great respect and integrity. We operate with a singular focus that ensures you are delighted when you use our service or interact with one of our team members.

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Karl Ossentjuk

Karl Ossentjuk

Proud Papa, Broncos Fan, Music Enthusiast

Senior Vice President, Marketing & Product Management

WOW! embodies a genuine desire and clear focus on treating employees and customers with the respect, appreciation and integrity they deserve. This collective spirit to succeed through serving others creates a culture grounded in collaborative decision-making, humility and celebration of customer and employee growth.

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